At TiDiBU Toddlery World, we aim to deliver joy and excitement to your doorstep through our toys. Please read our shipping policy below for details:
Shipping Locations:
We currently deliver across India. For international shipping, please contact our support team before placing your order.
Processing Time:
Orders are typically processed and dispatched within 2–4 business days after payment confirmation.
Shipping Time:
Delivery usually takes 5–10 business days, depending on your location.
Shipping Charges:
Shipping charges are calculated at checkout based on your delivery address and order size. Free shipping may be available during special promotions or on select items.
Tracking Information:
Once your order has been shipped, you will receive a tracking number via email or SMS to monitor your package’s journey.
Delays:
While we work hard to ensure timely delivery, factors such as weather conditions, courier delays, or regional restrictions may occasionally cause delays.
Return & Refund Policy
Your satisfaction matters most to us! If you’re not fully happy with your purchase, we’re here to help.
Eligibility for Returns:
- Items must be unused, unopened, and in their original packaging.
- Return requests must be initiated within 48 hours of delivery.
- Personalized or custom-made toy sets are non-returnable.
Return Process:
- Contact our support team at support@tidibu.com with your order number and reason for return.
- Our team will guide you through the return procedure and arrange pickup if applicable.
Refunds:
- Refunds are processed within 7–10 business days after the returned item is received and inspected.
- The amount will be credited to your original payment method.
Replacement & Exchange:
If you receive a damaged or defective toy, we will arrange for a replacement or full refund as per your preference.