At TiDiBU Toddlery World, your satisfaction is our priority. If you’re not completely happy with your purchase, we’re here to help.
1. Returns Eligibility
You may request a return if:
- The item is damaged, defective, or incorrect upon arrival
- The product is unused, in its original packaging, and returned within 7–14 days (choose the timeline you prefer) of delivery
Products that have been used, damaged after delivery, or returned without original packaging may not be eligible for return.
2. Refund Process
Once we receive and inspect your returned item:
- Approved refunds will be processed to your original method of payment
- Refunds typically take 5–7 business days to reflect, depending on your bank or payment provider
If the return is due to a defective or wrong product sent by us, we will cover the return shipping cost.
3. Non-Returnable Items
For safety and hygiene reasons, certain items may not be eligible for return, such as:
- Opened baby essentials
- Products damaged due to misuse
- Clearance or final-sale items
(You can edit this list based on your actual product categories.)
4. Exchanges
If you want to exchange a product for a different item, please contact us. Exchanges depend on stock availability.
5. How to Initiate a Return
Contact our support team at:
📧 Refund & Return Policy
📞 +91 7695899330
Provide your order number, issue description, and photos (if applicable), and our team will assist you promptly.