At TiDiBU Toddlery World, we aim to process orders quickly so your little one receives their toys as soon as possible. We understand that plans may change, so we offer a simple and transparent cancellation process.
1. Order Cancellation (Before Shipping)
You may cancel your order within 1–2 hours of placing it, as long as it has not been packed or shipped.
To request a cancellation, please contact us immediately at:
📧 support@tidibu.com
📞 +91 7695899330
If the cancellation request is approved before dispatch, you will receive a full refund to your original method of payment.
2. Cancellation After Order Has Shipped
Once an order has been shipped, it cannot be canceled.
However, you may still be eligible for a return or refund after receiving the product, according to our Return & Refund Policy.
3. Prepaid Order Refund Timeline
- Approved cancellations for prepaid orders will be refunded within 5–7 business days, depending on your bank or payment provider.
4. Non-Cancellable Orders
Certain products may not be eligible for cancellation, including:
- Customized or personalized items (if applicable)
- Products purchased during special sale events or limited offers
(You can edit this list based on your actual store rules.)
5. Need Help?
For any questions regarding cancellations, feel free to reach out to our support team. We’re always here to help you have a smooth shopping experience at TiDiBU Toddlery World.